Privacy Policy
Reset IT Service ("we", "us") respects your privacy. This policy explains what information we collect through this website, how we use it, and your choices.
Information We Collect
- Details you submit through the enquiry form: your name, phone number, selected service, laptop brand/model and a description of the problem.
- Information you share when you call, email or message us on WhatsApp.
- Basic technical data such as browser type and pages visited, if analytics tools are added to the site.
How We Use Your Information
- To respond to your enquiry, diagnose your device and provide a quote.
- To carry out repairs, upgrades and related services you request.
- To contact you about your service request, pickup or delivery.
- To improve our website and services.
Enquiry Form & WhatsApp
The enquiry form opens WhatsApp with your details pre-filled, and the message is sent only when you press send. Messages are handled under WhatsApp's own privacy policy. This website does not store form submissions on its own server.
Your Device & Data
We may need access to your device to diagnose and repair it. We do not copy, share or misuse personal files, and we recommend you back up important data before handing over any device. Where data backup or recovery is part of the service, it is used only for that purpose.
Sharing of Information
We do not sell your personal information. We share it only when needed to deliver the service you asked for, when required by law, or with service providers (such as parts suppliers) where strictly necessary.
Third-Party Services
This website loads fonts from Google Fonts and images from Pexels, and links to WhatsApp and Google Maps. These services may collect technical data such as your IP address under their own policies.
Cookies
This website does not intentionally set cookies of its own. Third-party services or analytics tools, if used, may set cookies; you can control these in your browser settings.
Data Retention & Security
We keep your details only as long as needed for the service, warranty or follow-up, and take reasonable steps to protect them. No method of transmission or storage is completely secure.
Your Rights
You may ask us to access, correct or delete the personal information we hold about you by contacting us below.
Changes to This Policy
We may update this policy from time to time. The latest version will always be on this page.
Contact Us
Reset IT Service
VJH6+5RW, Bhagyalakshmi Avenue, Rukmaiah Layout, Hulimavu, Bengaluru, Karnataka 560114
Phone: +91 95913 76827
Email: resetitservices.tech@gmail.com